{"id":6308,"date":"2020-09-23T18:19:43","date_gmt":"2020-09-23T18:19:43","guid":{"rendered":"https:\/\/haus64.vh-projects.com\/faq\/"},"modified":"2025-07-01T14:31:03","modified_gmt":"2025-07-01T07:31:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/haus64.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:0px;\"><\/div><\/div>\n\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:0px;\"><\/div><\/div>\n\n<h1 style=\"text-align: center;\"><span style=\"font-size: 180%;\">Frequently Asked Questions<\/span><\/h1>\n<hr>\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:0px;\"><\/div><\/div>\n\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-line nav-vertical nav-uppercase nav-size-normal nav-left\" role=\"tablist\"><li id=\"tab-bed-sheet\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_bed-sheet\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_bed-sheet\"><span>Bed Sheet<\/span><\/a><\/li>\n<li id=\"tab-duvet-insert\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_duvet-insert\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_duvet-insert\"><span>Duvet Insert<\/span><\/a><\/li>\n<li id=\"tab-pillow\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_pillow\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_pillow\"><span>Pillow<\/span><\/a><\/li>\n<li id=\"tab-towel\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_towel\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_towel\"><span>Towel<\/span><\/a><\/li>\n<li id=\"tab-warranty-terms-and-conditions\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_warranty-terms-and-conditions\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_warranty-terms-and-conditions\"><span>Warranty Terms and Conditions<\/span><\/a><\/li>\n<li id=\"tab-care-instructions-and-precautions\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_care-instructions-and-precautions\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_care-instructions-and-precautions\"><span>Care instructions and precautions<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_bed-sheet\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-bed-sheet\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-823508757\" class=\"accordion-item\">\n\t\t<a id=\"accordion-823508757-label\" class=\"accordion-title plain active\" href aria-expanded=\"true\" aria-controls=\"accordion-823508757-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : What is included in a bedding set?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-823508757-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-823508757-label\" >\n\t\t\t\n\n<p>A: Bedding sets are available in 4 options, ranging from compact to comprehensive, as follows:<br>Set A: Fitted sheet + pillowcases<br>Set B: Fitted sheet + pillowcases + duvet cover<br>Set C: Fitted sheet + pillowcases + duvet cover + duvet insert<br>Set D: Fitted sheet + pillowcases + duvet cover + duvet insert + synthetic down pillow<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2990585775\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2990585775-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-2990585775-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : How many pillow cases and bolter cases are included in a set?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2990585775-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2990585775-label\" >\n\t\t\t\n\n<p>In all sets, the 3.5ft bedsheets come with 1 pillowcase.<br>For 5ft and 6ft bedsheets, they include 2 pillowcases.<\/p>\n<p>Bolster case is not included, but available for topping up.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3022005484\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3022005484-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-3022005484-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Is the sheet genuine 800-thread-count?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3022005484-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3022005484-label\" >\n\t\t\t\n\n<p>A : Yes, genuine 800 thread count from 100% cotton fiber, twice as delicate as normal sheets, promising healthier sleep with greater comfy touch.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-341499543\" class=\"accordion-item\">\n\t\t<a id=\"accordion-341499543-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-341499543-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : How many colors and patterns are available?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-341499543-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-341499543-label\" >\n\t\t\t\n\n<p>A : With up to 13 colors and pattern options, mixing-and-matching is freely customizable to suit your tastes and inspirations.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1045823514\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1045823514-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1045823514-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Why are Haus64 sheets different?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1045823514-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1045823514-label\" >\n\t\t\t\n\n<p>A : With genuine 800 thread count from 100% cotton fiber, which is twice as delicate as normal sheets, Haus64 fabric is double in smoothness, with the ability to soften itself after every wash, and create a breezy touch that fits for all-season.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1055203176\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1055203176-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1055203176-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : How to manage pet hair sticking to the sheet?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1055203176-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1055203176-label\" >\n\t\t\t\n\n<p>A : Since our fabric is twice as delicate as normal sheets, pet hair will be really hard to stick in. All hairs and impurities can be removed easily with basic sweeping or vacuuming.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1271184753\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1271184753-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1271184753-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Is the sheet an anti dust mite and anti allergy?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1271184753-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1271184753-label\" >\n\t\t\t\n\n<p>A : It\u2019s not chemically anti dust mite or allergy, but the sheet is machine washable with hot water up to 90 degree celsius, which is a far more effective way to prevent dust mite and allergy, since dust mite is naturally eliminated at the heat of 60 degree.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3896516013\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3896516013-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-3896516013-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : What is the maximum height of mattress that fits with the sheet?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3896516013-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3896516013-label\" >\n\t\t\t\n\n<p>A : Up to 14 inches.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3405643067\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3405643067-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-3405643067-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Is the sheet safe for a dryer machine?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3405643067-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3405643067-label\" >\n\t\t\t\n\n<p>A : The fabric is heat-resistant for up to 90 degree celsius. However, we would recommend leaving about 10% moisture on the sheet while making the bed for a neat, hotel-like finish.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3534911073\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3534911073-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-3534911073-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Will there be pilling after washes?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3534911073-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3534911073-label\" >\n\t\t\t\n\n<p>A :With an exceptional 800 thread count and long staple cotton feature, normal washes and usage cannot cause pilling. However, any extreme friction is not recommended.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1945767584\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1945767584-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1945767584-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Do you have a money-back guarantee?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1945767584-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1945767584-label\" >\n\t\t\t\n\n<p>A : In case the product is defective or comes in the wrong order, we are more than willing to change or provide a full refund. However, if a customer would like a refund without any defect, the product must not be used or washed.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_duvet-insert\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-duvet-insert\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3160924749\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3160924749-label\" class=\"accordion-title plain active\" href aria-expanded=\"true\" aria-controls=\"accordion-3160924749-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : What is the filling material of your duvet insert?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3160924749-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-3160924749-label\" >\n\t\t\t\n\n<p>A : The filling is microgel fiber, with 400 thread count 100% cotton shell.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1555466715\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1555466715-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1555466715-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : How thick is your duvet insert?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1555466715-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1555466715-label\" >\n\t\t\t\n\n<p>A : There are 2 weights available : 200g and 150g<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-613121676\" class=\"accordion-item\">\n\t\t<a id=\"accordion-613121676-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-613121676-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : What is the difference between the 2 weights of duvet insert?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-613121676-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-613121676-label\" >\n\t\t\t\n\n<p>A : The thickness slightly differs. If you prefer a lighter, breathable feel, 150g is recommended. If you love it warm and cuddly, 200g is likely the choice.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1801070936\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1801070936-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1801070936-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : How many sizes are available for your duvet?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1801070936-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1801070936-label\" >\n\t\t\t\n\n<p>A: The duvet insert and duvet cover for 3.5ft beds are size 70&#215;90 inches.<br>For 5ft and 6ft beds, they are size 100&#215;90 inches.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2420040070\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2420040070-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-2420040070-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Will the duvet insert easily curl up inside the cover?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2420040070-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2420040070-label\" >\n\t\t\t\n\n<p>A : The insert has snap fasteners in 4 corners that hold up well with the cover. The insert itself is also quilted to prevent the filling from getting balled up.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-195479706\" class=\"accordion-item\">\n\t\t<a id=\"accordion-195479706-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-195479706-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Is the duvet insert machine washable?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-195479706-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-195479706-label\" >\n\t\t\t\n\n<p>A : Yes, but hot drying is not recommended as it could cause damage to the filling material.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_pillow\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-pillow\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-343052573\" class=\"accordion-item\">\n\t\t<a id=\"accordion-343052573-label\" class=\"accordion-title plain active\" href aria-expanded=\"true\" aria-controls=\"accordion-343052573-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : What is the filling material of your pillow?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-343052573-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-343052573-label\" >\n\t\t\t\n\n<p>A : MicroGel fiber<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1364316570\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1364316570-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1364316570-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : How many sizes are available for your pillow?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1364316570-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1364316570-label\" >\n\t\t\t\n\n<p>A : Available in two sizes:<br>Standard size: 19&#215;29 inches<br>Jumbo size: 25&#215;36 inches<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3255741246\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3255741246-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-3255741246-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Is the pillow washable?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3255741246-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3255741246-label\" >\n\t\t\t\n\n<p>A : To clean the pillow, we recommend drying in direct sunlight and beating the pillow a few times to remove dust.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_towel\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-towel\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1900913083\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1900913083-label\" class=\"accordion-title plain active\" href aria-expanded=\"true\" aria-controls=\"accordion-1900913083-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : How many sizes are available for your towel?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1900913083-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-1900913083-label\" >\n\t\t\t\n\n<p>A : Available in two sizes:<br>Towel: 30&#215;60 inches<br>Hair towel: 15&#215;30 inches<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2466792558\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2466792558-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-2466792558-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : How many color options are available for towels?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2466792558-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2466792558-label\" >\n\t\t\t\n\n<p>A : 6 colors: sky blue, white, pink, brown, dark blue, and gray.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1210718076\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1210718076-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-1210718076-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : What is the material of your towel?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1210718076-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1210718076-label\" >\n\t\t\t\n\n<p>A : 100% cotton, with 5-star hotel quality, extraordinary, and great absorbency. Plushy texture provides a hug-like feel when wearing.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-998727047\" class=\"accordion-item\">\n\t\t<a id=\"accordion-998727047-label\" class=\"accordion-title plain\" href aria-expanded=\"false\" aria-controls=\"accordion-998727047-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Q : Will washing cause pilling in towels?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-998727047-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-998727047-label\" >\n\t\t\t\n\n<p>A : Since our towels are fabricated from low-twisted combed yarn, excess fiber could be visible in the first 3-5 washes (more likely when using a top loader washing machine). This is completely normal, and all excess will be gone after a few washes.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_warranty-terms-and-conditions\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-warranty-terms-and-conditions\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1508359824\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1508359824-label\" class=\"accordion-title plain\" href=\"#accordion-item-warranty-terms-and-conditions\" aria-expanded=\"false\" aria-controls=\"accordion-1508359824-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Warranty Terms and Conditions<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1508359824-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1508359824-label\" >\n\t\t\t\n\n<p>Haus64 gladly accepts exchanges or returns for items that are unused or not washed, in case of wrong delivery, incorrect ordering, or defect.<br>Please contact us within 7 days from the date you receive the product.<\/p>\n<p>The items eligible for exchange or return must meet the following conditions:<br>1. The reason for exchange or return includes:<br>&#8211; Incorrect product received or not matching the order<br>&#8211; Customer ordered the wrong size or color<br>&#8211; The product has a defect<\/p>\n<p>2. The product must be in its original condition, unused, unwashed, and with all original packaging intact, including any free gifts included in the order (if applicable).<\/p>\n<p>3. For products purchased as a set, the entire set must be exchanged or returned; partial returns or exchanges of only some items are not allowed.<\/p>\n<p>4. In case of order errors such as wrong size, we will send a new product once we receive the returned item and the customer has paid the remaining balance.<\/p>\n<p>After receiving the product, please kindly check the accuracy of the items before washing and using them. If there are any issues, you can contact our admin within 7 days for an exchange or return. Once the product has been used or washed, it cannot be exchanged or returned.<\/p>\n<p>Note: The colors of the products displayed on your screen may vary slightly from the actual items due to display settings and the different screen calibrations of each device.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div>\n<div id=\"tab_care-instructions-and-precautions\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-care-instructions-and-precautions\">\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1241474985\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1241474985-label\" class=\"accordion-title plain\" href=\"#accordion-item-care-instructions-and-precautions\" aria-expanded=\"false\" aria-controls=\"accordion-1241474985-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Care instructions and precautions<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1241474985-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1241474985-label\" >\n\t\t\t\n\n<p><span style=\"font-weight: 400;\">How to care for your products to ensure durability and maintain softness over time.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; Wash separately from other fabrics to preserve the quality of the material.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; Wash light-colored and dark-colored fabrics separately to prevent color transfer from other garments.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; Can be machine washed and dried at temperatures between 60-90 degrees Celsius.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; It can be ironed at normal cotton heat settings without any issues.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; Avoid scrubbing the fabric with a brush or rubbing it vigorously with sharp or coarse objects.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; Do not pour detergent directly onto the fabric, as it may damage the color of the material.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Important! The substances prohibited from using on Haus64 fabrics<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">because it may damage the fabric, including:<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; Solutions containing sodium hypochlorite.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; Bleach<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">&#8211; Strong disinfectants<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n<\/div><\/div><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6308","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/haus64.com\/en\/wp-json\/wp\/v2\/pages\/6308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/haus64.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/haus64.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/haus64.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/haus64.com\/en\/wp-json\/wp\/v2\/comments?post=6308"}],"version-history":[{"count":8,"href":"https:\/\/haus64.com\/en\/wp-json\/wp\/v2\/pages\/6308\/revisions"}],"predecessor-version":[{"id":10443,"href":"https:\/\/haus64.com\/en\/wp-json\/wp\/v2\/pages\/6308\/revisions\/10443"}],"wp:attachment":[{"href":"https:\/\/haus64.com\/en\/wp-json\/wp\/v2\/media?parent=6308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}